merryph22 Privacy Policy

This Privacy Policy ("Policy") is issued by merryph22 ("merryph22," "we," "us," or "our"), the operator of the online gaming platform accessible at merryph22.net. This Policy applies to all personal information collected from individuals ("you," "your," or "Player") who access, register on, or use any merryph22 service, including our website, mobile-optimized platform, live chat support, and any related communications.

merryph22 is committed to protecting the privacy and personal data of all its players, particularly those based in the Philippines. We operate in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe internationally recognized data protection principles.

By creating a merryph22 account or continuing to use our platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the merryph22 platform immediately.

merryph22 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include, but are not limited to, the following:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement under Philippine law)
• Residential address, including barangay, city or municipality, province, and postal code
• Email address and mobile number
• Nationality and country of residence

2.2 Identity Verification (KYC) Documents

• Copies of government-issued identification documents such as a Philippine passport, SSS ID, PhilHealth ID, Unified Multi-Purpose ID (UMID), or driver's license
• Proof of address documents such as utility bills, bank statements, or barangay certificates
• Selfie photographs submitted for identity verification purposes
• Source of funds documentation where required by anti-money laundering regulations

2.3 Financial Information

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details for BPI, BDO, Metrobank, or other supported banks
• Transaction history, including deposit amounts, withdrawal requests, and payment method used

2.4 Gaming Activity Data

• Game history, including games played, wager amounts, wins, and losses
• Bonus and promotion usage history
• Session duration and login timestamps
• Responsible gaming tool settings (deposit limits, self-exclusion status, etc.)

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Cookies and similar tracking technologies (see Section 7)
• Platform interaction logs, including pages visited and features used

2.6 Communications Data

• Records of live chat conversations with merryph22 support agents
• Email correspondence with merryph22
• Feedback, complaints, and dispute records

merryph22 collects personal data through the following channels:

• Account Registration: When you create a merryph22 account, you provide us with your name, date of birth, contact details, and other registration information directly.
• KYC Verification: When you submit identity documents to complete the Know Your Customer process, we collect and store copies of those documents.
• Deposits and Withdrawals: When you make a financial transaction on the platform, your payment provider shares relevant transaction data with us.
• Platform Usage: As you navigate and use the merryph22 platform, we automatically collect technical data such as your IP address, device information, and session activity through server logs and cookies.
• Customer Support: When you contact our support team via live chat or email, we collect and retain records of those communications.
• Third-Party Sources: In limited circumstances, we may receive data about you from third-party identity verification providers, fraud prevention services, or payment processors to supplement the information you have provided directly.

merryph22 uses the personal data we collect for the following purposes:

Under the Data Privacy Act of 2012, merryph22 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and merryph22 — specifically, to provide you with access to the gaming platform, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for merryph22's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — merryph22 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

merryph22 does not sell your personal data to third parties. We may, however, share your personal information with the following categories of recipients under the circumstances described below:

6.1 Regulatory and Law Enforcement Authorities

merryph22 is required by Philippine law to disclose certain player information to regulatory bodies and law enforcement agencies. This includes mandatory reporting to the Anti-Money Laundering Council (AMLC) of suspicious transactions, and disclosures to PAGCOR in connection with its regulatory oversight functions. merryph22 will comply with any lawful order, subpoena, or regulatory directive requiring the disclosure of player data.

6.2 Payment Service Providers

To process your deposits and withdrawals, merryph22 shares necessary financial information with payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers are bound by their own privacy policies and applicable financial regulations.

6.3 Identity Verification and KYC Providers

merryph22 may engage third-party identity verification services to assist with KYC compliance. These providers process your identity documents and biometric data solely for the purpose of verifying your identity and are contractually prohibited from using your data for any other purpose.

6.4 Technology and Infrastructure Providers

merryph22 uses third-party technology providers for cloud hosting, data storage, cybersecurity, and platform analytics. These providers act as data processors on our behalf and are bound by data processing agreements that require them to protect your personal data in accordance with applicable law.

6.5 Game Content Providers

Certain games on the merryph22 platform are provided by third-party game studios. Limited technical data (such as session tokens and game results) may be shared with these providers to facilitate gameplay. Game providers do not receive your identity or financial information.

merryph22 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and analyze how players interact with our services. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the merryph22 platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized data about how players use the merryph22 platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve platform performance and user experience.
• Functional Cookies: These cookies remember your preferences — such as your preferred language or display settings — to provide a more personalized experience.
• Marketing Cookies: With your consent, merryph22 may use cookies to deliver relevant promotional content and track the effectiveness of our marketing campaigns. You may opt out of marketing cookies at any time through your browser settings or our cookie preference center.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the merryph22 platform. For more information on managing cookies, refer to your browser's help documentation.

merryph22 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Personal data associated with an active merryph22 account is retained for the duration of the account's existence and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Financial Transaction Records: Records of deposits, withdrawals, and other financial transactions are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the last transaction, whichever is later.
• Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction.
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or for a maximum of two (2) years from your last interaction with a marketing communication, whichever comes first.

Upon expiry of the applicable retention period, merryph22 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

merryph22 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the merryph22 platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored on merryph22 servers — including KYC documents and financial information — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized merryph22 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: merryph22 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: merryph22 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our platform.
• Incident Response: In the event of a personal data breach, merryph22 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by merryph22:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data merryph22 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to merryph22's legal obligations to retain certain data.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though merryph22 may be entitled to continue processing if it can demonstrate compelling legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: If you believe merryph22 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer by emailing [email protected]. merryph22 will respond to all verified data subject requests within thirty (30) days of receipt.

The merryph22 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. merryph22 does not knowingly collect personal data from individuals under the age of 21.

If merryph22 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that your child has provided personal information to merryph22, please contact us immediately at [email protected] so that we can take prompt corrective action.

merryph22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the merryph22 platform following the posting of any changes to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how merryph22 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way merryph22 handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Privacy Inquiries Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available on the merryph22 platform 24/7 after login — select "Privacy & Data" from the support menu.
• Response Time: We aim to respond to all privacy-related inquiries within five (5) business days and to formal data subject requests within thirty (30) days.

If you are not satisfied with merryph22's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through its official channels.